Contact
Talk to us.
Aletheia is small, intentional, and direct. There is one inbox for everything. A real person reads it. Use the subject line that matches your message so it gets to the right place quickly.
Contact channels
Support
Help with using Aletheia, billing questions, account issues, or anything that is not working the way it should.
Sales and partnerships
Institutional licensing for schools, hospitals, government agencies, and other organizations. Press inquiries. Partnership proposals.
Accessibility issues
If something on this site or the product itself is inaccessible. Use the subject line "Accessibility" so we route it correctly. Accessibility reports are treated as bugs and prioritized over feature work.
What to include
To help us respond quickly, please include:
- Your account email if you have one.
- The page, feature, or document where the issue occurred.
- For accessibility reports, the assistive technology you were using.
- What you expected and what happened.
Response times
We aim to respond to support emails within two business days and accessibility reports within five business days. Sales inquiries are usually answered within one business day.
Where we are
Lonia AI operates from the United States. Our governing law is the State of New Jersey.