Standards commitment
Aletheia targets WCAG 2.2 Level AA as the floor, not the ceiling, and aligns with Section 508 for users in U.S. federal contexts. We hold ourselves to a higher bar where it does not break essential functionality. Both this marketing site and the Aletheia product are built to this standard from the first release.
European Accessibility Act (EAA)
For users and buyers in the European Union, Aletheia publishes a separate conformance statement under the European Accessibility Act (Directive 2019/882). It sets out the conformance basis, known exceptions, assistive technology compatibility, feedback contacts, and the enforcement procedure for EU Member States. Read the European Accessibility Act (EAA) Conformance Statement.
For a clause-by-clause technical view, Aletheia also publishes an EN 301 549 Conformance Mapping. It maps the product against the harmonised European standard V3.2.1 and each WCAG 2.2 Level AA success criterion, and records preparation for EN 301 549 V4.1.1.
For EU public sector procurement, Aletheia publishes an EU Accessibility Statement following the mandated template of Commission Implementing Decision (EU) 2018/1523, with the compliance status, non-accessible content, feedback contacts, and enforcement procedure in the order that template requires.
Voluntary Product Accessibility Template (VPAT)
For procurement teams in U.S. federal, state, and higher-education contexts, Aletheia publishes an Accessibility Conformance Report in the ITI VPAT 2.5 format. It records Aletheia's honest conformance status against every WCAG 2.2 Level A and Level AA success criterion and against the Revised Section 508 standards, with per-surface remarks and known limitations disclosed. Read the VPAT accessibility report in your browser, or download the tagged PDF for your procurement records.
Specific measures
- Every page has a skip-to-content link as the first focusable element.
- All interactive elements have visible focus indicators of at least 3 pixels with offset.
- Color contrast meets at least 4.5:1 for normal text and 3:1 for large text.
- Color is never the sole indicator of meaning. State is also conveyed with text, icons, or position.
- Semantic HTML is used throughout, with ARIA added only where semantic HTML is insufficient.
- Headings follow a logical hierarchy, with one H1 per page.
- Every form field has an associated label, visible or available to screen readers.
- Errors are announced and described next to the field they belong to.
- The full site can be operated with a keyboard alone. Tab, Shift+Tab, Enter, Space, and Escape behave as expected.
- Mobile touch targets are at least 44 by 44 pixels.
- Animation and transitions respect prefers-reduced-motion.
- The site targets support for NVDA, JAWS, and VoiceOver.
Known limitations
Accessibility is an ongoing effort, not a finished checkbox. We acknowledge areas we are still improving:
- Documentation for advanced features is expanding, and older articles may not yet have the same heading discipline as newer ones.
- Any future media will ship with captions and audio description alongside the media itself.
If you find a barrier we have not listed, please tell us. We treat accessibility issues as bugs, not feature requests.
Report an accessibility issue
Email accessibility@lonia.ai, or write to support@lonia.ai with "Accessibility" in the subject line. Please include:
- The page or feature where you encountered the issue.
- The assistive technology you were using, such as a screen reader, voice control, switch device, magnifier, or keyboard only.
- What you expected to happen and what actually happened.
We respond to accessibility reports within five business days and prioritize fixes ahead of feature work.
Closing
Aletheia holds itself to a standard much of the industry treats as optional. The standard does not lower because shipping was hard. If a feature cannot be built accessibly, it does not ship.